Please wash the pan before the first using. Prohibit heat up without water and make sure water will cover the heating tube any time. Use thread seal tape to wrap the water outlet before tighten the faucet, otherwise it will not stand vertically and uprightly. It will also make it well sealed.1Bain-Marie 1Faucet 2Support board 2Glass knighthead 2Glass 5Pan & Cover. Orders are processed from Monday-Friday; Not on the weekends & public holidays. We will work with you to get the case resolved in the fastest method. Please contact with us at first for more details. If product was received damaged or not as described, please send us some pictures or videos, so we could well understand your problem, then solve them for you ASAP.
Besides, it's much helpful for us to claim with UPS, remind our related department to pay much more attention to packaging later on. If an item is received damaged, customer service must be contacted within 7 days of receiving your item.
Payments via eCheck do not clear immediately. Usually you will wait 5-7 days after checkout for it to clear. The item "Brand New GN1/2Pan 5 Well Food Warmer Steamer Warming Tray Kitchen Equipment US" is in sale since Monday, June 3, 2019. This item is in the category "Business & Industrial\Restaurant & Food Service\Commercial Kitchen Equipment\Cooking Equipment\Commercial Steamers". The seller is "ascpress" and is located in Tampa, Florida.This item can be shipped to United States.